TERMS AND CONDITIONS
Terms and conditions
By using the website, and submitting your data, you are agreeing to the privacy policy below.
Copyright
Images used on this website are copyright and the intellectual property of Jaci Stroud and must not be reproduced without expressed written permission. Any unauthorised reproduction will result in legal proceedings.
Colour Representation
Although every endeavour is made to represent the truest colours of the actual artwork on screen, the nature of digital computer screens mean that colours may vary slightly to the original artwork.
Commissions
All enquiries are free of charge with no commitment required.
Upon acceptance of the subject, cost, size and material proposed by the Artist. All commissions are final and non-refundable. Costs include delivery.
Delivery and Returns
Standard delivery will be second class Royal Mail free of charge. Delivery Items will be wrapped in appropriate protective packaging and sent flat. Estimated delivery time is 7-10 working days UK. If you have a more urgent deadline or specific delivery request, e.g. a courier or collection in person please email to arrange but may be subject to an additional cost. Enquiries regarding international delivery to be made directly to the artist.
Returns
Non-commissioned items: Refunds or exchanges are only eligible for products that are received back to the Artist unused and in their original condition. Customers must email with the feedback to return or exchange within 5 days of receiving the item. Items must be returned to the artist within 14 days of originally receiving. Refunds will be made via the original payment method minus the original shipping costs.
Customers are responsible for return shipping costs and so a trackable service with insurance is recommended. All sales of commissioned items are final, and these products are non-refundable.
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Privacy Policy
Below are details of our Privacy Policy. First and foremost, we take your privacy very seriously and do not share it intentionally with third parties or sell your information to others. Your information is held with the utmost respect of the original intention.
When you place an order through the website we will ask for your name, address and email address so that you can be sent your order and delivery information, as well as if there are any questions regarding your order.
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Links to and from other sites
The links provided are for your own convenience. Please refer to their specific terms and conditions. I cannot be responsible for the content therein.
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Governing Law​
If dispute cannot be resolved between parties, resolution would be subject to the exclusive jurisdiction of the English Law.
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